The estimate approved before the wrench
Estimate with photos sent by text, one-click approval, timestamped on the file — no more work started on a verbal “yes”.
Made in Québec · deployed across Canada
Management software for auto garages
Every vehicle has its history: work orders, estimates and follow-up, at a glance. One system — your website, your operations, your clients and your payments — actually built by a local team.
A history attached to the plate
Mileage, parts installed, declined recommendations, tire storage: it all follows the vehicle, not the customer’s name.
Your customers stay yours
No commission on your revenue, no customer resold, and your data hosted in Canada (Quebec’s Law 25).
A shop runs on work orders, not on a calendar
In an auto repair shop, the day isn’t planned — it’s reorganized. A walk-in shows up with a noise he can’t describe, another customer has been waiting on an estimate since yesterday, an ordered part didn’t come in, and the lift is tied up by a vehicle whose owner isn’t answering. The software that serves a shop isn’t a calendar: it’s what holds the vehicle, the work order, the parts, the labour and the customer’s approval together.
We build that system for your shop. One file per vehicle — plate, mileage, service history — and a work order that moves from request to payment without being retyped three times. What happens in the bay ends up on the invoice, and the customer follows his own file instead of calling back.
The work order, from diagnosis to approval
The heart of a shop is the work order. It starts as a symptom (“it grinds when I brake”), becomes an inspection, then an itemized estimate: parts on one side, labour on the other, at your shop rate. Until the customer approves, nothing moves — and that is exactly where days get lost, waiting on a “yes” over the phone.
The estimate goes out by text or email, with photos of what the mechanic actually found. The customer approves in one click, or approves part of it and defers the rest; the approval is timestamped on the file. When the work is done, the invoice is already written: it carries the work order over, parts and labour included, with no re-entry.
History by vehicle, not by customer
A shop doesn’t track people, it tracks vehicles. The same customer may have a work truck and his partner’s car; the same vehicle may change hands. So the history attaches to the plate: past repairs, mileage at every visit, parts installed, recommendations declined.
That history does two things. It protects you — you know exactly what was done, when, and what the customer had turned down. And it works for you: a vehicle that has run a long way since its last oil change, a mechanical inspection coming due, a set of winter tires stored with you since April — all legitimate reasons to reach back out, sent automatically within Canada’s anti-spam rules (consent, daytime window, an unsubscribe that actually works).
Season, tire storage and third-party work
A shop’s fall looks nothing like its spring. The tire changeover packs weeks of work into a few days, with a logistics problem that isn’t mechanical at all: knowing whose set is whose, where it’s stacked, and when it comes back out. The storage location lives on the vehicle file, not on a label that peels off.
Same logic for work that comes from outside: an insurance job, an inspection requested before a sale, a tow that arrived at night. Those files have a payer who isn’t the vehicle’s owner, and billing that doesn’t go to the same place. That gets configured once, in your system, instead of living in a notebook beside the keyboard.
Answering when both hands are dirty
A shop loses customers through the phone. It rings while a mechanic is under a car; nobody can pick up; the caller dials the next garage. That isn’t a politeness problem, it’s a capacity problem: with three people, there is no dedicated receptionist.
The missed call triggers a text right away: the make and model, what the customer hears, when he can drop the vehicle off. When you come out of the bay, the request is waiting for you in writing instead of being gone. Drop-off booking also happens from your page, against your real slots — and the customer gets his confirmation without anyone calling back.
What auto garages ask us
- Does this replace my current shop management software?
- That’s the intent: one system instead of a shop tool, a website someone else built, an appointment book and a billing app. We look first at what your current tool does well — the rule we hold ourselves to is being at least as good as what we replace, otherwise we don’t replace it.
- How does the customer approve an estimate?
- He gets a link by text or email, sees the lines (parts, labour) and the inspection photos, then approves — in full or in part. No account to create on his side. The approval and its time stay on the work order.
- What if I have two shops?
- Files, vehicles and invoices are partitioned by business at the database level. Two shops can share one system without seeing each other’s files, or stay completely separate. That’s decided when we build it.
Want us to build it for auto garages?
Answer a few questions: your demo builds itself before your eyes, tailored to your trade.